Chat, Conversational Marketing, Bots, Support/Help Centers and Knowledge BasesLast Updated: March 20, 2019
Chat, Conversational Marketing, Bots, Support/Help Centers and Knowledge Bases
Whether you are looking to drive sales, or improve customer support, provide self help, bot enabled help, we can help you. The world has changed and the bots have arrived. Ok, well, don't let that scare you, but it's a good thing, we promise. The idea is that you can help your prospects and customers help themselves.
We use Drift and GrooveHQ to handle sales chat and live support on our websites. We use Slack to communicate with our clients. We use ticketed email and knowledge bases to provide fast answers. These tools are critical to the success of most companies and we can help you design, implement and use these technologies properly.